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I lost my login information. How can I retrieve it?
Contact your success team via email and they will send you your username. You can also call our live phone line at 1-800-523-1950 from 7:00 AM to 5:00 PM PST (M-F). 
How can we change our account name?
In order for contributions and payments to be approved as tax-deductible, the IRS requires your EIN and full organization name in your account. If you could provide us with an official IRS Name Change document we can change the name in your account...
Can I get a receipt for our payment in Flipcause?
The downloadable PDF receipt for your Flipcause payment is located in your Flipcause Account. Follow the steps below to download your receipt: Login to your Flipcause dashboard.  Go to Account Settings . Navigate to Payment Settings t...