Merchant Account

Articles

How can we locate records of bank / fund transfers?
To pull a report on fund transfers. Go to the Funds section of the Dashboard. Go to the   Account Records & Reports   tab. You can select from the drop down menu of the Choose Record Type > Transfers , Choose Date Rang...
Why haven't I received my funds in my bank account?
Your security is our highest priority. After adding your information in the Bank Accounts section of the Flipcause Dashboard, Flipcause will make two small deposits into your account for verification purposes. This may take up to two business days. ...
How do we collect funds from peers / individual fundraisers / campaigns?
Any funds raised from individual fundraisers or campaigns automatically goes to your Account Balance. There’s no action needed on your end to withdraw the funds other than to transfer the amount from Flipcause to your bank. You can do this in ...
Why are our funds on pending?
There’s two reasons why transactions shows up as pending: All transactions over $5000 go into compliance review and listed as "Pending". These transactions typically take 3-5 business days to clear through compliance. Once cleared,...
Does Flipcause have a fund transfer notification?
Unfortunately, Flipcause doesn't have that ability at this time. However, we can send the accountant a monthly statement via email. Below are the steps on how to send a monthly statement automatically via email: Go to Funds   tab. Sele...
What name will it show when we transfer money into our bank account?
The transfers will come from Flipcause.  Your accountant will see that it's the same description as when we sent the verification deposits during your account set up. 
Is it possible to generate merchant account statements earlier than the 10th of the month?
Unfortunately, we are not able to generate statements before the 10th. This is because we need to make sure that all accounts are accurate after all transactions are posted, and we are reconciling thousands of transactions. That is the earliest that...