Refine
Product Updates
Universal Checkout
Launched in 2018
Engagement Tools
Donations & Payments
Events & Registrations
Volunteers
Peer to Peer
Online Store
Campaigns
Creating a Campaign: Quick Start Guide
General Campaign Settings
Campaign Presets
Integrated Campaign Appearance
Hosted Site Appearance
Gallery
Updates
Campaign Activity
Messages
Campaign Tool Settings
Manual Payments & Offline Contributions
Your Flipcause Funds & Merchant Account
Operations
Integration Center
Custom Fields
Reports
Activity Management
Account
Account Settings
Manage Admins
Website Package
Flipcause LIVE Mobile App
Taking Payments
Checking In Volunteers & Attendees
Flipcause CRM (Beta)
Security & Privacy
FAQs
General
Accounts
Campaigns
CRM
Mobile App
Merchant Account
Reports
Website
Fundraising Tips
Get Support
Table of Contents
Table of Contents
Toggle navigation
Refine
Product Updates
Universal Checkout
Launched in 2018
Engagement Tools
Donations & Payments
Events & Registrations
Volunteers
Peer to Peer
Online Store
Campaigns
Creating a Campaign: Quick Start Guide
General Campaign Settings
Campaign Presets
Integrated Campaign Appearance
Hosted Site Appearance
Gallery
Updates
Campaign Activity
Messages
Campaign Tool Settings
Manual Payments & Offline Contributions
Your Flipcause Funds & Merchant Account
Operations
Integration Center
Custom Fields
Reports
Activity Management
Account
Account Settings
Manage Admins
Website Package
Flipcause LIVE Mobile App
Taking Payments
Checking In Volunteers & Attendees
Flipcause CRM (Beta)
Security & Privacy
FAQs
General
Accounts
Campaigns
CRM
Mobile App
Merchant Account
Reports
Website
Fundraising Tips
Get Support
Refine
Product Updates
Universal Checkout
Launched in 2018
Engagement Tools
Donations & Payments
Events & Registrations
Volunteers
Peer to Peer
Online Store
Campaigns
Creating a Campaign: Quick Start Guide
General Campaign Settings
Campaign Presets
Integrated Campaign Appearance
Hosted Site Appearance
Gallery
Updates
Campaign Activity
Messages
Campaign Tool Settings
Manual Payments & Offline Contributions
Your Flipcause Funds & Merchant Account
Operations
Integration Center
Custom Fields
Reports
Activity Management
Account
Account Settings
Manage Admins
Website Package
Flipcause LIVE Mobile App
Taking Payments
Checking In Volunteers & Attendees
Flipcause CRM (Beta)
Security & Privacy
FAQs
General
Accounts
Campaigns
CRM
Mobile App
Merchant Account
Reports
Website
Fundraising Tips
Get Support
Home
Glossary
Product Updates
Failed and Declined Payments
New
Change Preset Tool Images for Multi-Tool Campaigns
New
Volunteer Upgrades: Shifts, Waivers & More
New
Customize Receipt
NEW: Add Merch + Donations to Registrations, and much more
Filter Reports
Donations & Payments Upgrades
Shopping Cart For Your Online Store
Universal Checkout - What's New!
Universal Checkout
Changes to the Flipcause Dashboard Interface
2019 Changes to Main Menu & Campaigns Area
2019 Changes to Campaign Editor
NEW SECTION: Waivers
Campaign Editor Updates
NEW SECTION: Cart Settings
NEW SECTION: Information Collection Settings
NEW FUNCTION: Add Coupon Codes to Any Engagement
NEW FUNCTION: Add a Waiver to Entire Order/Campaign
NEW SECTION: Add Custom Fields to Order
NEW FUNCTION: Maximum Shipping Cost Per Order
Customize Receipt
New
Edit Notification Settings
Customize Credit Card Statement Descriptor per Campaign
Engagement Tool Updates
NEW FUNCTION: Advanced Settings
NEW FEATURE: Set Start and End Dates for Recurring Payments/Donations
NEW FEATURE: Allow Recurring Supporters to Edit their Payment Amount
NEW FUNCTION: Volunteer Shifts
NEW FUNCTION: Sales Tax
NEW FEATURE: Change Preset Tool Images for Multi-Tool Campaigns
Donations & Payments: Advanced Settings
Online Store: Advanced Settings
Event & Registration: Advanced Settings
Volunteer Tool: Add Custom Fields and Waivers
Reporting Updates
NEW FEATURE: Advanced Filtering for Reports
Launched in 2018
What's New - Q1 2018 Product Updates
"Funds" becomes "Merchant Account": July 25, 2018
Campaign-Specific Reporting
Engagement Tools
Donations & Payments
Donations Tool Overview
Recurring Donations FAQ
Adding and Editing Donation Levels
Coupon Codes for Recurring Payments
Change Tax Deductible Settings
Events & Registrations
Registration: Intro, Ideas, and Templates
Events & Registrations Tool Overview
Add Date, Time, and Location to an Event
Set Time Constraints for Registrations
Add Coupon Codes
Set Up Bulk Discounted Tickets
Add a Waiver
Add a Price to a Registration
Create a Guest List for Your Event
Mobile Donations at Your Fundraising Event
Volunteers
Volunteer Tool Overview
Create a Volunteer List for Your Event
Peer to Peer
Peer-to-Peer: Intro, Ideas, and Templates
Peer to Peer Overview
Add a Fundraiser
Invite a Fundraiser
Manually Add a Fundraiser
Add an Offline Contribution to an Individual Fundraiser
Get Email Addresses of Fundraisers
Rename Peer-to-Peer Button and Descriptor
See Activity Per Individual Fundraiser or Peer
Add Peer-to-Peer to Campaigns with Shopping Cart Enabled
Online Store
Online Store Tool Overview
Set an Estimated Delivery Date in Your Online Store
Campaigns
What is a Campaign?
Campaign Types: Integrated, Hosted Sites, and Menus
Campaigns Overview
Active, Draft, and Archived Campaigns
Campaign Menus
Creating a Campaign: Quick Start Guide
General Campaign Settings
Campaign Title & Tagline
Changing Campaign Logo & Thumbnail
Campaign Description
How to add a Goal, Progress Meter, and Deadline
Turn Off Social Media Sharing
Edit Notification Settings
Add Analytics
Changing Processing Fee Settings
Changing Location & Category
Insert Image Into Campaign Description
Social Media Settings and Content
Campaign Presets
Change Organization Information
Customize Credit Card Statement Description
Integrated Campaign Appearance
Hide the Menu at the top of the Integrated Campaign
Integrated Campaign Banners
Hosted Site Appearance
"Our Other Campaigns" Button on Campaign Site
Call-to-Action Options
Hosted Site Campaign Banners
Gallery
Gallery Overview
Updated
Add Photos to The Campaign Gallery
Updated
Add Videos to The Campaign Gallery
Updates
Update Supporters and Campaign
Campaign Activity
All Activity Overview
Manage Activity Feed
Hide Activity on Integrated Campaign
Hide Activity on Hosted Site Menu
Hide Activity on Hosted Site Main Page
Hide Individual Activity
Make a Progress Adjustment
Set Up Memberships
Custom Domains
Determining Fair Market Value
Chain Actions
Campaign-Specific Reporting
New
Manual Payments & Offline Contributions
Add a Payment: Overview
How to process a credit card payment through your dashboard
How to record an offline contribution (cash, check, Paypal, etc).
Your Flipcause Funds & Merchant Account
Funds FAQ
Flipcause Merchant Account
Available Balance and Account Summary
Add a Bank Account
Transfer to Bank
Manage Individual Transactions
Refund a Transaction
Partial Refunds
Pull a Report of Transfers
Download Your Monthly Statement
Automatic Monthly Statement Emails
"Funds" becomes "Merchant Account": July 25, 2018
Reporting Fraudulent Transactions
Exporting Flipcause Transactions for QuickBooks
Failed and Declined Payments
New
Operations
Integration Center
Integration Center Overview
Install the Main Flipcause Integration Code
Install the Main Flipcause Code on Weebly
Add a Flipcause Button to Weebly
Directly Embed a Campaign onto your Website
Integrating into Wix
Get a link to your campaign
Third Party Integrations
Add a Donate Tab to Facebook Business Page
Integrate on a website that doesn't support JavaScript
Change the Pop-Up Campaign a Flipcause Button Links To
Adding the Main Flipcause Code to a WordPress Site
Custom Fields
Types of Custom Field Responses
Create a Custom Field
Edit a Custom Field
Merge Custom Fields
Archive and Delete Custom Fields
Add Custom Questions to Campaign
Reports
Reports Overview
Types of Flipcause Reports
Transactions vs. Activities
Filter Reports
Print Individual Transaction Details
Download Custom Reports
Create Custom Export Profiles
Download Transaction Receipts
Re-send a Receipt
Send a Messages to a Supporter
Add a Note to a Transaction
Create a Guest List for Your Event
Pull Reports for Registration
Export a List of Emails for Your Mailing List
Transaction Report Template: "Amount raised on Flipcause for Campaign X"
Reporting Fields Update: November 2017
Create a Volunteer List for Your Event
Exporting Flipcause Transactions for QuickBooks
Major Donor Report
LYBUNT, SYBUNT, and Lapsed Donor Reports
Custom Field Reporting
Campaign-Specific Reporting
Activity Management
Recurring Donor Management
View Recurring Donors
Add a Recurring Donor
Cancel a Recurring Donor
Editing Recurring Donor Information
Cancelled and Failed Recurring Donations
Account
Account Settings
Account Settings Overview
Change Super Admin
Change Super Admin Password
Payment Settings
Change Your Payment Method
View Your Payment History
Payment Security Settings
New
Manage Admins
Add New Admin
Website Package
Why do you offer a free website with your service?
Is WebPack right for your organization?
How it works and what to expect
Components of a Website
Going live with your new website
Vistaprint Website Transition Process
Issues Logging into Website Editor
Weebly's Blog FAQs
Website Package FAQs
Flipcause LIVE Mobile App
Introduction: What is Flipcause LIVE & What Can It Do?
Flipcause LIVE Mobile App FAQs
Event Checklist for Using Flipcause LIVE Mobile App & Card Reader
Order Flipcause Card Reader(s)
New
Taking Payments
Flipcause LIVE: Processing Donations
Flipcause LIVE: Selling Merchandise
Flipcause LIVE: Auction Payments
Connecting Your Card Reader
Charge a Credit Card Using the Card Reader
Manually Charge a Credit Card Using Flipcause LIVE
Add a Cash Payment Using Flipcause LIVE
Mobile App Processing Fees
Payment Profiles
Create a Payment Profile
Edit a Payment Profile
Set a Default Payment Profile
Checking In Volunteers & Attendees
Flipcause LIVE: Check-In Volunteers
Flipcause LIVE: Check-In Event Attendees (Registrations)
Card Reader - Troubleshooting
Flipcause Card Reader & Android Compatibility
Flipcause CRM (Beta)
Contact Records Home
Contact Profiles
Contact Tags
CRM Custom Fields
Add a Payment from a Contact Profile
Relationships
Annual Reports (Year-End Tax Receipts)
Group Records
Soft Credits
Contact Reporting
Payment Sources
Duplicate Check
Merge Manager
Data Import
Contact Fields
Documents
Communication History
Transaction Fields
Assign & Reassign Contact ID
Deleting Contact Records
Deleting Group Records
The Flipcause Contact Database Match Algorithm, Explained
Send Out Year-End Tax Receipts
Security & Privacy
GDPR FAQ and Resources for Nonprofits with EU-Based Supporters
Enabling Two-Factor Authentication
Flipcause Default Reporting Fields
Flipcause Subprocessors List
Flipcause Cookies List
FAQs
General
Will I receive a notification when someone donates or registers through my Flipcause tools?
Does Flipcause have donation limit?
Is it possible to record a payment that is less than $1 dollar?
How do I report the accurate amount of the donation received as well as the expense of the processing fees?
What is the transaction rate for payments made through Flipcause?
Does Flipcause accept foreign transaction? If yes, how much is the transaction fee?
Are the processing fees tax-deductible?
Tax Deductions
Why is the merchant partner campaign not working?
What happened to current active campaigns with the Merchant Partners tool activated?
How do I email my supporters?
Does our organization's website need to have SSL Certification?
Can we use one Flipcause Account across multiple websites?
Can you tell me what it means to have someone join a mailing list? What type of info do they receive?
Do supporters have the option to pay through bank transfers?
Can Flipcause be the officiant of our online raffle?
Does Flipcause have Auto Reminder feature for supporters?
Is there a way to send an automatic email to the list we have from those who have made payments or used our contact form?
Does Flipcause provide email hosting service?
Can I link my domain email address to Gmail?
Do we get a domain with Flipcause? Has Flipcause reserved a domain for us?
How can we increase our visibility on search engines?
Accounts
I lost my login information. How can I retrieve it?
How can we change our account name?
Can I get a receipt for our payment in Flipcause?
Campaigns
Campaign General
I published a new campaign but when I check the website it doesn't appear. Is there a step I missed?
How can we track our concierge requests?
The Campaign is not allowing us to upload a new thumbnail/image!
Why is the thumbnail and text of a campaign not showing properly when sharing in Facebook?
Can we change the URL of our donation page?
White-Labeled Custom Domains
Generating a QR code for your campaign
When I set a Campaign End Date, does that mean the campaign will become inactive at 12:00am on that Date (beginning of the day), or 11:59pm on that Date (end of the day)?
Donations & Payments
Is it possible to make the zip code optional when someone is making a donation?
Does Flipcause have tribute donation? / Can a donor make their donation as a gift in someone’s name?
Will recurring donations continue even if we archive the campaign?
Events & Registrations
Is it possible to test a registration campaign?
Is it possible to create password protected tickets in registration campaign?
How can we register someone to our campaign without charging them?
Volunteers, Peer to Peer, & Online Store FAQs
Is it possible to set the Number of Hours Requested Per Shift to 1.5 for volunteer campaign?
CRM
Is there a way to email our contact list through Flipcause CRM?
What is the difference between a group and a tag?
What is the difference between a Custom Field and a Tag?
Mobile App
Does Flipcause have a card reader that can be used on mobile devices for payment at an event?
Does Flipcause send notification when they ship a card reader?
How do we send back card readers?
Merchant Account
How can we locate records of bank / fund transfers?
Why haven't I received my funds in my bank account?
How do we collect funds from peers / individual fundraisers / campaigns?
Why are our funds on pending?
Does Flipcause have a fund transfer notification?
What name will it show when we transfer money into our bank account?
Is it possible to generate merchant account statements earlier than the 10th of the month?
How Flipcause Merchant Account Differs from Venmo
Reports
How can we view offline donations?
Is it possible to generate a report filtered by donation amount?
Is it possible to run a report to view upcoming expiring credit cards?
Is there a way to limit the access to reports section?
Can we have a total amount of donation transaction when exporting a printed or emailed report?
Is it possible to stop cancelled registrations from showing in our reports?
Does Flipcause have export history in dashboard?
Website
How do we add an image to the photo gallery?
Can we embed a calendar on weebly?
Can we add a popup in our website for email subscription?
Is it possible to create a secured page on our website?
Can we add a Tumblr Feed in Weebly?
Can we see a ‘blog summary’ on another page of our website?
Does Weebly have customer support?
Why can't we access Weebly Apps in our website editor?
Fundraising Tips
Dealing with fraudulent transactions
Creating a Successful Peer to Peer Campaign through Storytelling
Running a Successful Crowdfunding & P2P Campaign
Springtime Events on Flipcause
New
Get Support
Request Services
Launch Campaign Using Concierge
Home
Account
Account Settings
(7)
Account Settings Overview
Change Super Admin
Change Super Admin Password
Payment Settings
Change Your Payment Method
See More
Manage Admins
(1)
Add New Admin