Accounts

Articles

I lost my login information. How can I retrieve it?
Contact your success team via email and they will send you your username. You can also call our live phone line at 1-800-523-1950 from 7:00 AM to 5:00 PM PST (M-F). 
How can we change our account name?
In order for contributions and payments to be approved as tax-deductible, the IRS requires your EIN and full organization name in your account. If you could provide us with an official IRS Name Change document we can change the name in your account...
Can I get a receipt for our payment in Flipcause?
You  can view your subscription payment history and download receipts by going to Settings  > Payment Settings > Subscription Payment History in the Flipcause Dashboard.  Every payment you've made through Flipcause w...