WHAT ARE THE PROCESSING FEES ON FLIPCAUSE?
- For web-based payments, our processing fee is 5.9% + 30 cents per transaction.
- For payments processed by your organization manually—through the Dashboard or using manual entry in the mobile app—the processing fee is 3.5% per transaction.
- There is also an option for the supporter to cover that processing fee for you.
Because your supporters can cover the fee or not, this means the effective rate you pay on average toward processing fees is going to be different (lower) than the actual processing fee per transaction.
WHAT IS AN EFFECTIVE RATE?
For example, if all of your supporters covered the fee, you’d pay no transaction fees and have cost-free fundraising, and your effective rate is 0%. (Yes, this actually happens sometimes!)
If none of your supporters covered the fee, your effective rate ends up being the full 5.9% + 30 cents. (This typically only happens when you never give them the option to cover it.)
Ok, but realistically, what can you expect to pay toward transaction fees on Flipcause?
SO, WHAT IS FLIPCAUSE'S 1.5% EFFECTIVE RATE GUARANTEE?
We want to make sure you're getting the best effective transaction rate possible so that we will cap your effective rate at 1.5% (for qualified transactions).
We check to see what your effective rate is per quarter, and if it goes above 1.5%, we will refund you the difference via account credit at the beginning of the next calendar quarter.
As long as you allow supporters the option to cover the fee, those transactions will qualify for this 1.5% Effective Rate Guarantee. (Note that this guarantee does not apply to manual payment)
We're all about transparency. You can review our processing fee structure on our site here, Flipcause Pricing.
You can also see transaction rate information on your Flipcause Dashboard Home Page under Transaction Rates & Savings.
Here is an example from an existing nonprofit client:
WHAT QUALIFIES FOR THE EFFECTIVE RATE GUARANTEE?
Payments that are done through the campaign's landing page qualify for the guaranteed effective rate.
If it is a manual payment, it does NOT qualify for the guaranteed effective rate. However, there is an option available for the donor to cover the processing fee if they choose to.
HOW IS MY "SAVED ON FEES TO DATE" CALCULATED?
We compare how much you've saved to the industry average rate of 6% per transaction, so the amount you've saved on fees to date is Your Total Transaction Amount All-Time multiplied by 4.5% (6% - 1.5%) for all Guaranteed Effective Rate Qualified Transactions.