Product Updates

Articles

Release Notes October 2020 New
53 updates & improvements pushed 3  of which came from client requests 18 client suggestions and feedback received, processed, and added to roadmap 42 bugs eliminated New Features & Improvem ents Thi...
Release Notes September 2020
56 updates & improvements pushed 7  of which came from client requests 18 client suggestions and feedback received, processed, and added to roadmap 49  bugs eliminated #GivingTuesday Campaign Templat...
Release Notes August 2020
30 updates & improvements pushed 2  of which came from client requests 23 client suggestions and feedback received, processed, and added to roadmap 30  bugs eliminated New Features & Improvemen...
Release Notes July 2020
69 updates & improvements pushed 3  of which came from client requests 18  client suggestions and feedback received, processed, and added to roadmap 61  bugs eliminated New Features & Impr...
Add a Contact Record to a Group
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Hide Main Campaign About Section From Individual (Peer) Fundraising Pages New
By default, the umbrella campaign "about" section is displayed on all individual (peer) fundraising pages beneath the individual page information. If you prefer to hide this from your peer pages, you can do so using the following steps: N...
Release Notes June 2020
29 updates & improvements pushed 6  of which came from client requests 14  client suggestions and feedback received, processed, and added to roadmap 51  bugs eliminated New Features & Impr...
Release Notes May 2020
30 updates & improvements pushed 4  of which came from client requests 13  client suggestions and feedback received, processed, and added to roadmap 99  bugs eliminated New Features & Impr...
Mobile App Update: Log Cash & Check While Offline
The latest version of Flipcause LIVE App (v1.8) has just been released in the Apple App and Google Play stores.  In this latest version, your device will not be required to be connected to the internet in order for you to log cash or check pay...
Access Your Flipcause Website Through Website Portal
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Manually Add a Transaction to a Campaign
Typically, your supporters engage with your campaigns directly, which creates and records activities and transactions in your Flipcause account. In some cases, however, you will want to be able to process (or log) those transactions manually on beha...
Release Notes April 2020
28 updates & improvements pushed 6  of which came from client requests suggestions 17  client suggestions and feedback received, processed, and added to roadmap 58  bugs eliminated New Features ...
Registration Global Max
When you set up events, programs, or other registration options on Flipcause, the capacity defaults to unlimited. If you need to cap your events to avoid overselling, you have a few options. Registrations are divided into "groups" and eac...
Search Engine Indexing
Search engines use bots (spiders, crawlers) to scour the internet and index pages and rank them for showing in search results. By default, all pages created, including Flipcause campaigns, are public and available to be crawled. For any campaigns ...
Release Notes March 2020
30  updates & improvements pushed 6  of which came from client requests 17  client suggestions and feedback received, processed, and added to roadmap 143  bugs eliminated New Features &am...
Release Notes February 2020
24 updates & improvements pushed 25 client suggestions and feedback received, processed, and added to roadmap 131  bugs eliminated This month we were laser-focused on squashing bugs and tackling various user in...
Release Notes January 2020
32 updates & improvements pushed 9  client suggestions built 5 client suggestions and feedback received, processed, and added to roadmap 66  bugs eliminated New Features & Improvements New:&nb...
Mobile App Update Version 1.7
Flipcause LIVE Mobile App v 1.7 is here! This update comes with a lot of improvements, including:  NEW: Log check payments (in addition to card and cash) More control over what functions your account's subadmins can access You can now f...
Supporter and Contribution Count Options
Flipcause tracks both Transactions and Contacts, which means you can choose which you want to appear in your Supporter Count on your Campaign progress area. Supporter Count Options By default, your campaigns will track the number of contributions ...
Extend Timer
By default, when a supporter is completing an action on a campaign there is a timer that appears on the Your Details page. The timer is by default set to 20 mins and cannot be removed. For supporters who need more than 20 minutes to complete their...
Mobile App Update Version 1.6
Flipcause LIVE Mobile App Version 1.6 is here! This update focuses on giving you more control over when and how you collect your supporter's information. For full details keep reading!  This update is available on both iOS and Android. ...
Mobile App Update Version 1.5
Flipcause LIVE Mobile App Version 1.5 is here! We have improved the Volunteer and Registration Check-Ins and Check-Outs to create a more seamless and efficient check-in and check-out process.  With this new update you can now:  Downloa...
Tool Stats
Tool stats are available for Registrations, Volunteers, Online Store, and Sponsorships. Tool stats allow you to see a high-level snapshot of what activity is happening in each tool.  At a glance you will be able to see the (1) the amount that h...
Mass Tagging
You can add tags to an individual contact through their contact profile. If you would like to add a tag to multiple contacts at once, you will want to use our Mass Tag feature:  How to use the Mass Tag feature: Got to Contacts > ...
Embedded Campaigns on Mobile
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Campaign-Specific Reporting
You can access reports for a particular campaign directly from the Campaign Editor in your Flipcause Dashboard, by going to Campaigns > pick your campaign by browsing or searching and click  Edit This Campaign > Campaign Reportin...
Failed and Declined Payments
There are four reasons that your supporter's payment might fail. Here's what they are and what to do about them: 1. In valid entry What happens :  Credit card information (credit card number, security code, expiration dat...
Change Preset Tool Images for Multi-Tool Campaigns
You can now choose the images that automatically display for active engagement tools in your classic (multi-tool) campaigns. These images display as cards on your Campaign widgets and within the Expanded Call-to-Action Section of your Campaign Landi...
Volunteer Upgrades: Shifts, Waivers & More
You asked we answered, your Volunteer Tool now has shifts ! Add shifts to each volunteer position and add a unique waiver and/or custom fields to those shifts. Shifts can be customized to meet your organization's needs. Here are some ways you c...
Customize Receipt
Flipcause automatically generates email receipts with a generic but personalized thank you message. Automated receipts always include: a subject line specific to the campaign name and activity taken a personalized greeting a thank you mes...
Add Merch + Donations to Registrations, and much more
Add Merch to Your Registration - Perfect For 5Ks Activate Cart on your multi-tool campaigns and allow your supporters to add on items when registering for your event.  Allow your supporters to take care of everything they need for your run/w...
Filter Reports
Your reports tab allows you to view stats and transaction details and export reports from all of your campaigns.  Watch the video below for a quick overview! After choosing the Report Type you want to generate, you can apply Filter...
Donations & Payments Upgrades
Giving you the ultimate flexibility in setting up your Donation & Payment tool for •  Tuition payments •   Installments & payment plans •   Scheduled payments •   Monthl...
Shopping Cart For Your Online Store
Online Store + Shopping Cart Shopping Cart is here for your online store! Now you'll be able to sell multiple items in a single transaction.  New Features To Customize Your Online Store:  ADD SALES TAX  Add a sales ...
Universal Checkout: What's New!
Universal Checkout is here! This means you now have a Shopping Cart feature that allows your supporters to take a variety of actions within a single transaction. For example, when you activate the new Cart feature on your multi-tool campaigns, your ...