Your Success Team is there to assist you in a variety of services to make your life easier. It's easy to get in touch: ask a question, make a request, and track progress on all of your requests from your Flipcause dashboard using the Request Services button.
Below are a few example of services our Success Team provides to you and your organization:
Create a New Campaign
- Create new campaigns utilizing any Flipcause Engagement Tool: Donations, Events, Volunteer, Peer-to-Peer, Sponsorships, etc!
- Customize the layout and design for your hosted campaign site
- Design new banners and images to be displayed on your campaigns
Update Existing Campaigns
- Create and upload new banners, logos, & background images
- Adjust the pricing of any active engagement tool
- Update your contact information, custom receipt messaging, custom fields, and other campaign details
Update Account Settings
- Update Campaign Presets (logo, banner, button colors, etc)
- Change your contact and organizational information
- Generate and export reports and funds statements
Update Your Website (only for those using the Flipcause WebPack)
- Create new pages and customize page layouts
- Add content such as additional text, images, video or files
- Integrate campaigns created through Flipcause
To Request Services:
- Log into your Flipcause Dashboard
- Click the Request Services button on your homepage or sidebar
- It will lead you to the Request Services page. Click the service you would like to request and submit the needed information. 4. After you have submitted a request, you can track the status of your requests by clicking the Your Requests tab.