You can now give your recurring supporters the option to edit their payment amount right from their confirmation email. This feature empowers supporters to change the amount they contribute to your organization without having to cancel their existing donation or contact you directly. For example, if a supporter wants to increase their monthly donation from $100 to $150, they can simply follow the link from their automated confirmation email and update their donation amount. No need to create a new recurring donation and cancel the old one or take up staff time to make the changes!
Here's how to give your supporters this option:
For any campaign that has the Donations/Payments tool active, navigate to Tool Settings > Donations - Manage Settings > Donation/Payment Settings.
From here, scroll until you see the section for Recurring Payments Options. Click to toggle Allow recurring supporters to edit their payment amount? to 'Yes.'
Note: we recommend allowing your supporters to edit recurring donations, but not fixed payments such as tuitions or invoices.
Make sure to hit Save when you're finished!