Enabling Two-Factor Authentication

Two-factor authentication adds an extra layer of protection to your account. Whenever you or other users sign in to any Flipcause application, you'll need to enter both your password and also a verification code. This verification code will be sent to your mobile device via text message or an authenticator app.

You can enable two-factor authentication for your own login and also require other admins on your account to set up two-factor authentication (depending on your account permissions).


Enabling two-factor authentication for your own login

From the Settings section of the dashboard, you can turn on two-factor authentication for your own Admin account.

  1. Click Settings on the sidebar navigation, then Profile & Login Settings > Two-Factor Authentication.
  2. Toggle the Enable Two Factor Authentication to "Yes."
  3. Click Continue on the popup to begin setup. Note: If you are unable to provide a verification code (via your mobile device or a backup device), you will lose access to your account, and it may take up to 3 business days to recover access.
  4. Select how you would like to receive your verification code: via SMS Text Message or through the Google Authenticator app, then click Continue.


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If you choose to receive SMS Text Messages:

  1. Enter your mobile phone number where you would like to receive verification codes and click Continue.
  2. You will be sent a verification code via SMS text. Enter your code and click Continue.
  3. Enter a backup phone number in case you lose access to your primary mobile device during future logins and click Continue. You can also choose to Skip this Step. Note: you can edit these phone numbers later from Account Settings > Profile & Login Settings under Two-Factor Authentication.
  4. You'll receive a notification that the setup was successful. From now on, anytime you log in to your Flipcause account with your username and password, you'll also need to enter the verification code sent to your device.


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If you choose to use Google Authenticator:

  1. Use the links to download the Google Authenticator app for iOS, Android, or Blackberry, depending on your device, then click Continue with iOS, Android, or Blackberry.
  2. You can configure your Authenticator app in one of two ways: by clicking the + at the top of the app screen and then
    • a) using your phone to scan the QR barcode provided or
    • b) by selecting Manual Entry and typing both your email and the string of characters provided into the app.
  3. This will generate a code in the Flipcause section of the Authenticator app. Enter this verification code and click Continue.
  4. You'll receive a notification that the setup was successful. From now on, anytime you log in to your Flipcause account with your username and password, you'll also need to enter the verification code sent to the Google Authenticator app.


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Two-factor authentication adds an extra layer of protection to your account. Whenever you or other users sign in to any Flipcause application, you'll need to enter both your password and a verification code. This verification code will be sent to your mobile device via text message or an authenticator app. 

You can enable two-factor authentication for your own login and require other admins on your account to set up two-factor authentication (depending on your account permissions). 


ENABLE TWO-FACTOR AUTHENTICATION FOR YOUR OWN LOGIN

From the Settings section of the dashboard, you can turn on two-factor authentication for your own Admin account.

  1. Click Settings on the sidebar navigation, then Profile & Login Settings > Two-Factor Authentication.
  2. Toggle the Enable Two Factor Authentication to "Yes".
  3. Click Continue on the popup to begin setup. Note: If you are unable to provide a verification code (via your mobile device or a backup device), you will lose access to your account, and it may take up to 3 business days to recover access.
  4. Select how you would like to receive your verification code: via SMS Text Message or through the Google Authenticator app, then click Continue.


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IF YOU CHOOSE TO RECEIVE SMS TEXT MESSAGES:

  1. Enter your mobile phone number where you would like to receive verification codes and click Continue.
  2. You will be sent a verification code via SMS text. Enter your code and click Continue.
  3. Enter a backup phone number in case you lose access to your primary mobile device during future logins and click Continue. You can also choose to Skip This Step. Note: you can edit these phone numbers later from Account Settings > Profile & Login Settings under Two-Factor Authentication.
  4. You'll receive a notification that the setup was successful. From now on, anytime you log in to your Flipcause account with your username and password, you'll also need to enter the verification code sent to your device.

 

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IF YOU CHOOSE TO USE GOOGLE AUTHENTICATOR:

  1. Use the links to download the Google Authenticator app for iOS, Android, or Blackberry; depending on your device, click Continue with iOS, Android, or Blackberry.
  2. You can configure your Authenticator app in one of two ways: by clicking the at the top of the app screen and then 
    1. using your phone to scan the QR barcode provided or 
    2. by selecting Manual Entry and typing your email and the string of characters provided into the app.
  3. This will generate a code in the Flipcause section of the Authenticator app. Enter this verification code and click Continue.
  4. You'll receive a notification that the setup was successful. From now on, anytime you log in to your Flipcause account with your username and password, you'll also need to enter the verification code sent to the Google Authenticator app.

 


 

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REQUIRE TWO-FACTOR AUTHENTICATION FOR ALL OTHER ADMINS

You can require two-factor authentication to be turned on for all sub-admins, which we definitely recommend. This will prevent their accounts from being accessed by people who are not actually them, in case their usernames and passwords get into the wrong hands.

  • You have the option to require using either SMS or Google Authenticator verification or allow them to choose their own.
  • You can require this immediately or schedule the requirement to be turned on for a future date. Setting it for the future will give you a chance to communicate to your admins this new change ahead of time.

To require two-factor authentication for sub-admins: 

  1. Click Manage Admins on the sidebar navigation, then Security & Notification > Two-Factor Authentication.
  2. Click the toggle to "Yes".
  3. Select the Authenticator Type from the dropdown menu. Note: Selecting "Any authenticator" will let your admins choose to set up either Text Message or Google Authenticator two-factor authentication for their accounts.
  4. Choose to enforce two-factor authentication immediately or set a date in the future. All admins will be prompted to log in to set up two-factor authentication for their accounts. Note: If you choose to set up immediately, all users will be logged out and need to complete setup before reaccessing the account. If you select a date in the future, you can communicate the change to your team in advance and let them know to expect the prompt.
  5. Click Save.
You'll receive a notification that the setup was successful.